Terms and Conditions
Effective Date: January 5th, 2024
By accessing and using the coaching services provided by Mindset Matters With Vic, you agree to the following terms and conditions:
No-Refund Policy for Completed Appointments:
Once a coaching session is completed, refunds will not be issued. We are committed to providing valuable services, and your satisfaction is important to us.
Cancellation Policy:
Cancellations made with less than 24 hours' notice will incur a $50 cancellation fee. If you need to reschedule your session, we require 24 hours notice. Contact vicwillli6@gmail.com if this is the case.
Failure to provide any notice and a no-show for a scheduled session will result in the full session fee being charged.
Failed Payments:
In the event of a failed payment, services will be suspended until payment is successfully processed. We reserve the right to terminate services for non-payment.
Disclaimer – Not a Mental Health Professional:
Mindset Matters With Vic and its coach are not mental health professionals. Coaching services provided are not a substitute for professional mental health advice, diagnosis, or treatment. If you require mental health support, please consult with a qualified professional.
Client Responsibility:
Clients are responsible for their own decisions and actions based on the coaching advice and guidance provided. Mindset Matters With Vic is not liable for any consequences resulting from the client's decisions or actions.
Clients must be of the age of majority in their jurisdiction to engage in coaching services or purchase course from Mindset Matters With Vic. By entering into this agreement, clients affirm that they meet the age requirements stipulated by their local laws and regulations.
Confidentiality:
Mindset Matters With Vic respects the confidentiality of client information shared during coaching sessions. However, we reserve the right to disclose information if required by law.
Termination of Services:
Mindset Matters With Vic reserves the right to terminate coaching services if a client engages in inappropriate or harmful behaviour, violates these terms and conditions, or fails to make timely payments.
Modification of Terms/ Services:
Mindset Matters With Vic may update or modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of services implies acceptance of the modified terms.
Prices for our products may be subject to change without notice. Any changes will not affect the agreed-upon rates for coaching sessions or packages once confirmed and paid for by the client.
Governing Law:
These terms and conditions are governed by the laws of Ontario, Canada. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Ontario, Canada.
Contact Us:
If you have any questions or concerns regarding these terms and conditions, please contact us at vicwillli6@gmail.com.
Online Courses/ Guides:
When purchasing online courses from Mindset Matters With Vic, you are granted the right to access and use the course content for your personal development only. You do not acquire ownership of the course materials, and all intellectual property rights remain with Mindset Matters With Vic.
You agree not to reproduce, copy, distribute, or share any course materials, including but not limited to text, videos, and downloadable resources, without explicit written consent from Mindset Matters With Vic.
Unauthorized sharing or distribution of course materials may result in legal action.
By purchasing and accessing online courses, you acknowledge and agree to adhere to the terms outlined in this section.
By using our coaching services, or purchasing and accessing online courses, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.